Location: Newry, Northern Ireland
Job Type: Full-Time, Permanent
Salary: £25,000 – £30,000 per year
Work Schedule: Monday to Friday (Full-time, in-person role).
About EPAS Ltd: Environmental Products and Services Ltd (EPAS Ltd) is a global leader in sustainable drainage and waste management solutions, including GreaseShield – The Grease Management Solution, FilterShield – Food & Solid Waste Removal, and FlexiPlumb – Flexible Plumbing Fittings. Our globally award-winning products enhance environmental efficiency, reduce carbon footprints, and support circular economy initiatives. With a strong focus on research, innovation, and regulatory compliance, we ensure our solutions meet the highest industry standards.
Key Responsibilities:
Invoicing & Sales Orders:
- Invoice and raise sales orders from Stockport and Newry locations.
- Create commercial invoices and manage the invoicing of daily jobs.
- Set up and maintain recurring invoices and manage maintenance contracts.
Customer Communication:
- Respond to customer emails, providing timely resolutions to queries.
- Send statements, copy invoices, and customer job sheets.
- Answer incoming calls, handling both customer service and accounts-related queries.
Customer Accounts Management:
- Open new customer accounts and perform credit checks, including verifying VAT numbers.
- Assist with customer credit issues, issuing credits where required.
- Maintain accurate customer records and assist with account updates.
Payments & Financial Support:
- Allocate payments and take phone payments from customers.
- Chase outstanding payments and provide support for payment processing.
- Assist with staff timesheets at the end of each month.
Compliance & Reporting:
- Ensure all financial and customer records are accurate and compliant.
- Update utility spreadsheets and handle supplier details forms for new customers.
- Assist with maintaining relevant financial and operational spreadsheets, such as the maintenance contract spreadsheet.
Booking & Organising:
- Book flights, accommodation, and manage installation scheduling for engineers.
- Organise service visits and installations, coordinating with customers and engineers.
Key Requirements
- Previous experience in accounts or customer service, preferably within a similar industry.
- Proficiency in Sage 50 Accounts software is required.
- Strong communication skills, both written and verbal.
- Organised with great attention to detail and the ability to manage multiple tasks.
- Experience with invoicing, payments, and customer account management.
- Ability to work both independently and within a team environment.
Benefits Package
EPAS Ltd offers an attractive benefits package, including:
- Private Health Insurance for the employee, partner, and children (up to age 25) after a 9-month qualifying period.
- Death in Service Life Insurance after the qualifying period.
- 30 Days’ Paid Holiday per annum.
- NEST Pension Scheme.
- Company pension contribution.
- Free on-site parking.
- A dynamic and supportive work environment with opportunities for growth.
- Training and professional development opportunities.
How to Apply: Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to hr@epas-ltd.com with the subject line: “Accounts Assistant Application – [Your Name]”
Learn more about EPAS Ltd and our innovative solutions: https://youtu.be/osiPr9XDWQ8
