Full job description
Office Administrator – Environmental Products and Services Ltd
Location: Newry, Northern Ireland (Office-based)
Job Type: Full-Time, Permanent – Monday to Friday
Salary: £30,000 – £35,000 per annum
Benefits Package: EPAS Ltd offers a competitive benefits package including:
- Private Health Insurance (employee, partner and children up to age 25) after 9-month qualifying period.
- Death in Service Life Insurance after the qualifying period.
- 30 Days’ Paid Holiday per annum.
- Opportunities for career progression and skills development.
- A supportive and dynamic work environment in a growing industry.
About Environmental Products and Services Ltd (EPAS Ltd): https://youtu.be/osiPr9XDWQ8
Key Responsibilities:
Invoicing & Sales Orders:
- Invoice and raise sales orders from Stockport and Newry locations.
- Create commercial invoices and manage the invoicing of daily jobs.
- Set up and maintain recurring invoices and manage maintenance contracts.
Customer Communication:
- Respond to customer emails, providing timely resolutions to queries.
- Send statements, copy invoices, and customer job sheets.
- Answer incoming calls, handling both customer service and accounts-related queries.
Customer Accounts Management:
- Open new customer accounts and perform credit checks, including verifying VAT numbers.
- Assist with customer credit issues, issuing credits where required.
- Maintain accurate customer records and assist with account updates.
Payments & Financial Support:
- Allocate payments and take phone payments from customers.
- Chase outstanding payments and provide support for payment processing.
- Assist with staff timesheets at the end of each month.
Compliance & Reporting:
- Ensure all financial and customer records are accurate and compliant.
- Update utility spreadsheets and handle supplier details forms for new customers.
- Assist with maintaining relevant financial and operational spreadsheets, maintenance contract spreadsheet.
Booking & Organising:
- Book flights, accommodation, and manage installation scheduling for engineers.
- Organise service visits and installations, coordinating with customers and engineers.
Financial Administration:
- Assist in preparation of budgets, forecasts, and financial performance reports.
- Manage invoices, purchase orders, credit control, and expense processing.
- Monitor cash flow and support monthly and year-end financial reporting.
- Ensure compliance with company financial policies and procedures.
Key Requirements
- Previous experience in accounts or customer service, preferably within a similar industry.
- Proficiency in Microsoft Office Suite; knowledge of accounting systems (e.g., Sage), Salesforce.
- Strong communication and interpersonal skills with the ability to work professionally, independently and team.
How to Apply: Interested candidates should submit their CV and cover letter, detailing their relevant experience and qualifications or email it to hr@epas-ltd.com with the subject line: ” Office Administrator – [Your Name]”
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Private medical insurance
Work Location: In person
