Privacy Policy

Environmental Products & Services Ltd (EPAS) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

Non-Personal Information:

  • Browser type
  • IP address
  • Operating system
  • Browsing behavior on our website

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders and provide customer service
  • To improve our website, products, and services
  • To send you promotional materials and newsletters (you may opt out at any time)
  • To comply with legal obligations and protect our rights

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and shipping companies.

Legal Requirements: We may disclose your information when required by law or to protect our rights.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

  • Secure Sockets Layer (SSL) encryption for data transmission
  • Regular security audits and updates
  • Restricted access to personal information

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: customerservice@epas-ltd.com

Phone: +44 (0) 028 3083 3081

Address: 6 Shepherds Way, Carnbane Industrial Estate, Newry BT35 6EE

Thank you for trusting EPAS with your personal information. We are committed to protecting your privacy and ensuring a safe online experience.